The global IT outage that occurred on Friday highlighted the dangers of relying on interconnected supply chains. Major airlines, port authorities, train systems, hospitals, and banks were affected by the outage, which was attributed to an improperly executed update on Microsoft systems. The overreliance on a single operating system and cybersecurity company, such as Microsoft and CrowdStrike, increased the potential for a single point of failure to disrupt worldwide commerce. Companies that were not affected by the outage, like Southwest and Frontier airlines, have previously faced their own issues due to outdated technology. The interconnectedness and concentration of vendors in the cybersecurity space were also blamed for the crisis. While there have been discussions about making global supply chains more resilient, the pressure to maximize profits may continue to leave the system vulnerable to future disruptions. Experts emphasize the need for companies to implement more failsafes and take steps to increase the resiliency of supply chains. Despite efforts by government organizations and legislation to address supply chain vulnerabilities, some believe that the inherent focus on profitability will prevent a comprehensive solution to the issue. The widespread consequences of relying on fragile supply chains with limited resilience have once again been highlighted by the recent IT outage.
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