Key Technology and PPM Technologies, both leading manufacturers of processing equipment for the food and beverage industry, have announced plans to consolidate their sales and service organizations. The move is aimed at streamlining operations and improving customer service.
The consolidation will see Key Technology, a member of the Duravant family of operating companies, taking over the sales and service functions for PPM Technologies. This includes managing sales, customer support, parts distribution, and field service for PPM’s customers worldwide.
The decision to consolidate the sales and service organizations comes as part of a strategic effort to better serve customers and enhance operational efficiencies. By combining forces, Key Technology and PPM Technologies hope to provide a more seamless and integrated experience for their customers, ensuring that they receive the highest level of support and service possible.
Both companies have strong reputations in the food and beverage industry for their high-quality processing equipment and exceptional customer service. By joining forces, they aim to leverage their collective expertise and resources to better meet the needs of their customers and drive growth in the global market.
Customers can expect to see improved communication, quicker response times, and enhanced technical support as a result of the consolidation. The move is expected to also improve the overall efficiency of both companies’ operations, allowing them to better meet the evolving needs of the food and beverage industry.
Overall, the consolidation of Key Technology and PPM Technologies’ sales and service organizations is a strategic move that will benefit customers by providing a more seamless and integrated experience and enhancing operational efficiencies.
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